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Poster: xyz Date: Jul 30, 2004 3:36am
Forum: etree Subject: Re: help!

ok thanks for your help :) (a forced smile)

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Poster: glenn Date: Aug 2, 2004 5:25am
Forum: etree Subject: Re: help!

First, check the filesize of the 'zip/shnf' file. If it is not the right size (compared to the filesize of the archive copy), then:

if it is BIGGER than the file on then I think it has been unzipped already [in which case it would appear tomethat your computer is not set up for shn/Shorten files, and is rendering that icon as a zip file even though it isn't a zip? - in this case,that would mean you need to set the computer up to use shn]

if it is SMALLER than the version on, it would seem to be incomplete or corrupt. If it is corrupt, your unzip utility will likely throw you an error message that indicates a corrupt file. However, it could show this error if the file was incompletely downloaded---- so, :
If the file is smaller than it should be, and you have the ability, try to "resume the download"... if that fails,it likely is corrupt and needs to be downloaded again...
still need help?
drglenn AT I'm not a miracle worker, but I'm patient. If you're patient too, I might could hep ya
Be really thorough describing the problem if you email.

This post was modified by glenn on 2004-08-02 12:25:36

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Poster: xyz Date: Aug 2, 2004 5:30am
Forum: etree Subject: Re: help!

oh, thank you; well l recently found that some of the other files work, the mp3s.

But ive got a file here totalling 0.95 gb called 'jbt2001-05-19.shnf' and i cant open it, when l do it unzips into an empty folder. It said the file was in 'lossless' format, l wrongly assumed this meant apple lossless. ls the file useless or can l save it someow?

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Poster: glenn Date: Aug 2, 2004 6:23am
Forum: etree Subject: Re: help!

In this community there is usually a FAQ that answers everything...
if someone replies to you with 'RTFF' they are urging you to read the FAQ
(frequently asked questions),
ostensibly because the answer is there, so it's always a good idea to look for a link to a FAQ if you have questions...or to offer a link to a FAQ if the questioner seems not to have been able to find it.
That file that you downloaded can work on apple, just fine if the file is good... after you are set up to use that filetype.

I think this is the issue, you just need to get set up, and it's easy:

It IS worth the few minutes it takes to set up your computer to use shorten and flac formats, as opposed to mp3s, which sound good, but are not lossless (more info on this at the link below)

FIRST take a look at this page:
for an easily readable source of reliable info on using shorten with Mac

install 'shorten for mac':

this makes your MAC 'know how to work with shorten/shn"

then install xact:

this program is used to decompress the files.

then try listening to that John Butler Trio.shn
hopefully, this results in that " was so simple" effect. If so then:

finally, since you now know how to deal with this issue, keep your eye peeled for folks with the same question, and give them a hand if you can. It's a good custom.

This post was modified by glenn on 2004-08-02 13:23:32